Privacy Policy
Last updated: June 2026
Zethu Consulting Services (Pty) Ltd (“Zethu”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of everyone who interacts with us and this website. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have in respect of that information. We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African law.
1. Who we are
Zethu Consulting Services is a Level 1 B-BBEE, woman-owned built-environment consultancy established in 2004, with its head office in Mbombela and regional offices across South Africa. For the purposes of POPIA, Zethu is the responsible party for the personal information described in this policy.
2. The information we collect
We collect personal information that you provide to us directly, and certain information automatically when you use this website.
Information you provide
- Identity and contact details such as your name, surname, email address and telephone number, submitted through our contact form or by email.
- Career application information, including your name, contact details, the position you are applying for, your years of experience, your curriculum vitae (CV) and any other details you choose to share with us.
- Any other information you choose to provide when you correspond with us.
Information collected automatically
- Technical information such as your IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
- Website usage and analytics information that helps us understand how visitors use the site so we can improve it.
3. How we use your information
We use personal information for the following purposes:
- To respond to enquiries and provide the information or services you request.
- To assess and process career applications and, where relevant, to contact you about opportunities.
- To manage and improve our website, services and client relationships.
- To comply with our legal, regulatory and contractual obligations.
- To protect our rights, property and the security of our systems.
4. Lawful basis for processing
We process personal information where you have given consent, where it is necessary to take steps at your request before entering into or performing a contract, where it is necessary to comply with a legal obligation, or where it is necessary for our legitimate interests in operating and growing our business in a manner that does not override your rights.
5. Sharing your information
We do not sell your personal information. We may share it with trusted third parties who assist us in operating our website and business (such as IT, hosting and communication providers), and with regulators, courts or law enforcement where we are required or permitted to do so by law. Where third parties (operators) process personal information on our behalf, we require them to do so securely and only in accordance with our instructions.
6. Security
We take reasonable, appropriate technical and organisational measures to protect personal information against loss, damage, unauthorised access and unlawful processing. While we work hard to safeguard your information, no method of transmission or storage is completely secure.
7. Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Career application information is retained for a reasonable period to consider you for current and future opportunities, after which it is securely deleted unless you ask us to keep it on file.
8. Your rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you.
- Request that we correct or update inaccurate or incomplete information.
- Request that we delete or destroy your personal information where appropriate.
- Object to the processing of your personal information in certain circumstances.
- Withdraw consent where our processing is based on consent.
- Lodge a complaint with the Information Regulator.
To exercise any of these rights, please contact us using the details below.
9. Cookies
This website uses cookies and similar technologies to enable core functionality, remember your preferences and help us understand website usage. You can control or disable cookies through your browser settings, although some parts of the site may not function correctly if you do.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its effective date.
12. How to contact us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer:
Zethu Consulting Services (Pty) Ltd
Aggy M House, 9 de Villiers Street, Sonpark, Sonheuwel, Mbombela, 1200
Telephone: +27 (13) 741-4581
Email: admin@zethucs.com
You also have the right to lodge a complaint with the Information Regulator (South Africa):
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: inforeg@justice.gov.za / POPIAComplaints@inforegulator.org.za